SPEAKERS

PANELISTS & MODERATORS


Cherryh Cansler
VP of Events | Networld Media Group
Before joining Networld Media Group as Vice President of Events, Cherryh Cansler spent several years as VP of Editorial managing the Networld’s nine B2B publications. Throughout her 20-year career as a journalist, she’s written about a variety of topics, ranging from the restaurant industry and technology to health and fitness news. Her byline has appeared in a plethora of newspapers, magazines and websites, including Forbes, The Kansas City Star and American Fitness magazine. She also serves as the managing editor for FastCasual.com.
Casey Christopher
Chief Empowerment Officer | Quontic Bank
In October, 2020 Casey Christopher was named Quontic Bank’s first Chief Empowerment Officer. This role provides a channel for Quontic employees to initiate change, to participate in change and to cultivate change. Casey focuses on talent acquisition and retention of diverse employees, reframing employee mindsets, promoting inclusive customer acquisition and retention, and reimagining services and how they are delivered. She believes in constantly asking for feedback, uplifting others, providing challenging work, empowering others to impact change and creating a work environment that fosters teams to flourish and grow. Quontic re-imagines how financial products and services are delivered to both customers and the industry. She attended the Florida School of Banking, earning The Dr. C. Arnold Matthews Honor Graduate Award upon graduation.
EJ Kritz
EVP, Training & Customer Experience | apc – powering the human experience
EJ Kritz is a seasoned strategist, trainer, and keynote speaker with extensive experience working for some of the finest brands in Financial Services, Retail, Call Center, Franchising, and Media. As the Executive Vice President of apc's Training, EJ supports banking organizations of all sizes to build and deliver world-class training solutions focused on such critical topics as Customer Experience, Leadership, Management, Needs-Based Sales, Employee Engagement, Problem Resolution, and more.
Grace Pace
SVP/Digital Bank | Quontic Bank
Grace Pace is a digital innovator that has the unique ability to translate reimagined digital customer experiences into fully executed, ground-breaking bank capabilities. She combines the mindset of a community banker with the skillset of a financial technologist. Grace has spearheaded initiatives at community banks that enabled them to take their products and services to the next level. She is an expert in customer support and leveraging custom, real time core integration that allow community banks to offer personalized, precise service for customers and prospects. Prior to joining Quontic, Grace worked in digital products and implementation with Cardinal Bank, Republic Bank and First Financial Bank. She was an essential team member of Memory Bank, a neobank division of Republic Bank. During her time at First Financial Bank, she became an industry expert in online digital account opening and her expertise and vision has played a major role in how Quontic has revolutionized digital banking.
William Sullivan IV
VP, Sr. Client Experience Manager | Cambridge Trust


View 2022 Speakers

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