INTERACTIVE CUSTOMER EXPERIENCE (ICX) SUMMIT
Discover new strategies and tech to elevate the customer experience.
Registration will open soon. Click the button below to learn about sponsorship opportunities.
ABOUT ICX SUMMIT
Interactive Customer Experience (ICX) Summit explores the strategies and technologies that innovative brands are implementing to create amazing experiences for their customers.
You’ll hear execs from leading brands – retail, hospitality, travel, restaurants, banking and more – discuss what’s worked for them, what hasn’t and what new things they’re planning for the future.
You’ll also get hands-on demos of cutting-edge technology that can help you transform the customer experience for your brand.
Technologies and topics that may be addressed at ICX Summit:
- Artificial Intelligence
- Assisted Selling
- Augmented Reality / Virtual Reality
- Automated Retail / Vending
- Cashierless Checkout
- Data Analytics
- Digital Signage
- Gesture Technology
- Mobile POS
- Pickup Lockers
- Virtual Avatars/Agents
TWO EVENTS IN ONE
In 2023, ICX Summit will be co-located with the Bank Customer Experience (BCX) Summit, which officially runs Sept. 12-13.
The two events will share exhibit space and several sessions. Each event will have its own breakout sessions, but attendees will be able to sit in on sessions from either event as they wish.
Assoc. Dir. of Cust. Engagement
EVP & COO
VP of Customer Experience
Chief Veterans Experience Officer
VP of Technology
Chief Information Technology Officer
President & CEO
VP Franchise Business Dev.
VP, Guest Experience
VP, Experiences & Operations
GM, US Microsoft Technology Centers
WHO SHOULD ATTEND?
This exclusive event is reserved for B2C businesses who are interested in utilizing interactive technologies to enhance the customer experience. This includes:
- Banks / Credit Unions
- Hotels / Resorts
- Public Transportation
- Hospitals / Healthcare Facilities
- Colleges / Universities
- Entertainment Venues
- Government Agencies