INTERACTIVE CUSTOMER EXPERIENCE (ICX) SUMMIT
Discover new strategies and tech to elevate the customer experience.
Early Bird pricing ends June 23. Save $300 off the standard rate.
ABOUT ICX SUMMIT
Interactive Customer Experience (ICX) Summit explores the strategies and technologies that innovative brands are implementing to create amazing experiences for their customers.
You’ll hear execs from leading brands – retail, hospitality, travel, restaurants, banking and more – discuss what’s worked for them, what hasn’t and what new things they’re planning for the future.
You’ll also get hands-on demos of cutting-edge technology that can help you transform the customer experience for your brand.
Technologies and topics that may be addressed at ICX Summit:
- Artificial Intelligence
- Assisted Selling
- Augmented Reality / Virtual Reality
- Automated Retail / Vending
- Cashierless Checkout
- Chatbots
- Data Analytics
- Digital Signage
- E-commerce
- Gesture Technology
- Kiosks
- Loyalty
- Metaverse
- Mobile POS
- Omnichannel
- Pickup Lockers
- Self-checkout
- Self-order
- Virtual Avatars/Agents
- Wayfinding
ONE BADGE. TWO EVENTS.
In 2023, ICX Summit will be co-located with the Bank Customer Experience (BCX) Summit, which officially runs Sept. 12-13.
The two events will share exhibit space and several sessions. Each event will have its own breakout sessions, but attendees will be able to sit in on sessions from either event as they wish.
FEATURED SPEAKERS
KEYNOTE
KEYNOTE
Mark Stutzman
CTO
Kimberly Ware
Digital Innovation & Partnership, NA
Ramon Bourgeois
CEO (Acting)
Ruth Crowley
VP of Merchandise & Brand Strategy
Lovell Holloway
General Manager
Amy Hom
COO & CPO
Cheryl Mills Knight
SVP of Brand & Culture
Dan Morton
VP, Guest Experience
Sarah Rigsbee
CFO
Chimene Mayne Ross
President & CCO
TJ Schier
COO
Chris Stamper
SVP, Strategy, Trans. & Bus. Dev.
WHO SHOULD ATTEND?
This exclusive event is reserved for B2C businesses who are interested in utilizing interactive technologies to enhance the customer experience. This includes:
- Retailers
- Restaurants
- Banks / Credit Unions
- Hotels / Resorts
- Public Transportation
- Hospitals / Healthcare Facilities
- Colleges / Universities
- Entertainment Venues
- Government Agencies
SPONSORS & PARTNERS
PLATINUM SPONSORS
GOLD SPONSORS
