Interactive Customer Experience Summit

Digital Signage

Digital screens can deliver real-time content and info, grab attention and create buzz with multiple methods of interactivity, such as touch, gesture and RFID.

Self-Service Kiosks

Nobody likes to wait; self-service kiosk technologies help speed customers through the line or skip it altogether as well as gather valuable data on your customers.

Mobile

With more than 70% of US consumers owning a smartphone, it’s important to consider how to integrate with mobile to develop richer experiences.

Payments

The payments world is evolving, with innovations like Apple Pay and Google Wallet giving consumers an alternative to the traditional cash or credit.

Emerging Tech

Explore new tech such as beacons, interactive mirrors, virtual assistants, transparent displays, facial recognition, augmented reality, wearables and 3D printing.

Omnichannel

Whether you call it cross-channel, multi-channel or omni-channel, a holistic approach maintains the connection with the customer along the path to purchase.

2017 Speakers

Paul Blackburn

Vice President, Concept Design, Construction & Merchandising | L’OCCITANE en Provence

Scott Emmons

Head of the Innovation Lab | Neiman Marcus

Albert Vita

Director, Strategy & Insights | The Home Depot

Michelle Adams, PhD

Founder | Marketing Brainology

Kris Bartel

VP of QSR + Strategy | ZIVELO

Jaime Bettencourt

SVP of Premier Sales & Account Management | Mood Media

Mark Brooks

National Sales Manager, Food Service Solutions | Panasonic

Steve Chen

Managing Director | Float Hybrid Entertainment

Kass Dawson

Global Head of Marketing Communications | SoftBank Robotics

Tamara Deike

Vice President of Global Brand Development | Imagesound

Chris Devlin

Director of Sales | Omnivex Corporation

Christiana DiMattesa

Senior Retail Marketing Manager | Under Armour

David DiMeo

Sr. Director, Innovation Lab | FordDirect

David Drain

Senior VP of Events | Networld Media Group

Anna Duffy

Marketing Strategist and Brand Culture Ambassador | Taziki’s Mediterranean Café

Brandon Elliott

Sr. Director, Digital Products | HMSHost

Jordan Fraser

Dir. of Business Development, GameStop TV | GameStop

Sarah Furnari

Vice President of Retail Experience | Masco Architectural Coatings (BEHR)

Christopher Hall

Managing Director | ICX Association

Ken Hosac

VP, Business Development | Cradlepoint

Alan Hughes

Founder / Chief Creative Officer | NEXT/NOW

Rohit Kapoor

VP of IT | Pizza Hut International

David Kepron

VP – Global Design Strategies | Marriott International

Ed King

VP of Strategy | MaxMedia

Douglas Kwong

Digital Director | Cicis Pizza

Kevin Lee

CEO | Sushiyaa Franchising

Chris Lydle

Global Lead of Digital Signage and Kiosk | Google

Raj Maini

Worldwide Director of Marketing, Visual Retail | Intel Corporation

Matt Marotta

Manager, Digital Media Services | Six Flags

Jeff Martin

President & CEO | Right Media Solutions

Sean Moran

Chief Revenue Officer | Curbside

Rick Moreno

SVP, Innovation & Distribution | Little Caesars

Ken Moy

VP – Subway Digital | Subway

Ken Nisch

Chairman | JGA

Roberta Perry

VP, Business Development | Fresh Juice Global

Aaron Pompey

Director, Digital Consultancy and Marketing | AOPEN

Phillip Raub

CMO | b8ta

Kent Savage

Founder & CEO | Apex Supply Chain Technologies

Dennis Schleicher

Sr. Manager, Customer Experience Design | Kohl’s

Richard Schneider

COO, Sportservice | Delaware North

Tobi Schneidler

CEO | Bouncepad

Eric Schongalla

Manager, Retail Systems | Carhartt

Briton Smetzer

Vice President of IT Operations | Fuzzy’s Taco Shop

Roger Starkweather

SVP Sales & Experiences | OpenEye Global

Paula Suarez

Head of IT and Development | Dickey’s Barbecue Pit

Lee Summers

Chief Executive Officer |Reflect

Ashish Tajpuria

SVP, Head of Emerging Payments & Commerce Partnerships | Bank of America

Richard Ventura

Vice President of Business Development and Solutions | NEC Display Solutions of America

Andrew Winninger

Business Development Manager | Capital One

Craig Witsoe

CEO | Elo

WHO SHOULD ATTEND?

This exclusive event is reserved for B2C businesses who are interested in utilizing interactive technologies to enhance the customer experience. This includes: