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INTERACTIVE CUSTOMER EXPERIENCE (ICX) SUMMIT

November 4-6, 2020 | Hilton Columbus at Easton | Columbus, OH

Discover new strategies and tech to elevate the customer experience.

NEW DATES! November 4-6, 2020

REGISTER NOW

ELEVATE THE CUSTOMER EXPERIENCE

Interactive Customer Experience (ICX) Summit gives brands one place at one time where they can discover a full range of technologies and strategies to create engaging and meaningful customer experiences.

Executives from retail, restaurants, banks, hotels and other B2C companies will learn from leading CX innovators about what’s working, what’s not, and how to elevate the experience for their customers.

FEATURED SPEAKERS

KEYNOTE

KEYNOTE

KEYNOTE

Sarah Beddoe

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Brent Reston

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Ashley Ross

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Tara Banks

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Vishal Bhalla

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Susan Carroll-Boser

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Michael Chachula

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Laura Rea Dickey

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Christiana DiMattesa

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Chris Grap

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Rishi Gupta

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John Moffatt

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KEYNOTE

Michael O. Browning Jr.

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KEYNOTE

Ryan Craver

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KEYNOTE

Sherif Mityas

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Brenda Barré

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Christina Coy

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Laura Rea Dickey

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Christiana DiMattesa

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Timothy Embretson

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Kevin Fish

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Mark Garcia

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Rachel Layton

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Chris Roution

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VIEW ALL SPEAKERS
Become a Speaker

WHO SHOULD ATTEND?

This exclusive event is reserved for B2C businesses who are interested in utilizing interactive technologies to enhance the customer experience. This includes:

  • Retailers
  • Restaurants
  • Banks / Credit Unions
  • Hotels / Resorts
  • Public Transportation
  • Hospitals / Healthcare Facilities
  • Colleges / Universities
  • Entertainment Venues
  • Government Agencies

PAST ATTENDEES

VIEW PAST ATTENDEES

TAKE YOUR TEAM TO THE SUMMIT

Register two qualified attendees and get a third at no additional cost!

Register Now

2020 SPONSORS & PARTNERS

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Become a Sponsor

GROUP DISCOUNTS

Take Your Team to the Summit!

Consumer Brands who register two attendees may add a third attendee at no additional cost.

Group discount does not apply to Agencies/Consultants or Vendors.

REGISTER NOW

HOTEL RESERVATIONS

Hilton Columbus at Easton

Rate: $199/night* | Deadline: 5/12/20
* Subject to availability at time of booking.

Book online or call 1-614-414-5000 and mention ICX Summit.

BOOK ONLINE

SPONSORSHIP OPPORTUNITIES

Starting at under $7,000

Sponsoring the Summit will put you in meaningful conversations with executives in your target market.

Download the Sponsor Prospectus to learn more.

GET THE PROSPECTUS