INTERACTIVE CUSTOMER EXPERIENCE (ICX) SUMMIT
Discover new strategies and tech to elevate the customer experience.
Save the Date! Registration will open soon.
ABOUT ICX SUMMIT
Interactive Customer Experience (ICX) Summit explores the strategies and technologies that innovative brands are implementing to create amazing experiences for their customers.
You’ll hear execs from leading brands – retail, hospitality, travel, restaurants, banking and more – discuss what’s worked for them, what hasn’t and what new things they’re planning for the future.
You’ll also get hands-on demos of cutting-edge technology that can help you transform the customer experience for your brand.
Technologies and topics that may be addressed at ICX Summit:
- Artificial Intelligence
- Assisted Selling
- Augmented Reality / Virtual Reality
- Automated Retail / Vending
- Cashierless Checkout
- Chatbots
- Data Analytics
- Digital Signage
- E-commerce
- Gesture Technology
- Kiosks
- Loyalty
- Metaverse
- Mobile POS
- Omnichannel
- Pickup Lockers
- Self-checkout
- Self-order
- Virtual Avatars/Agents
- Wayfinding
ONE BADGE. TWO EVENTS.
In 2024, ICX Summit will be co-located with the Bank Customer Experience (BCX) Summit, which officially runs Sept. 9-11.
The two events will share exhibit space and several sessions. Each event will have its own breakout sessions, but attendees will be able to sit in on sessions from either event as they wish.
2023 FEATURED SPEAKERS
KEYNOTE
KEYNOTE
Jim Bitticks
President & COO
Mark Stutzman
CTO
Ruth Crowley
VP of Merchandise & Brand Strategy
Landon Eckles
CEO
Josh Halpern
CEO
Lovell Holloway
General Manager
Amy Hom
COO & CPO
Winston Kelley
Executive Director
Chris Lorenzo
SVP Bus. Dev. Field Operations
Dan Morton
VP, Guest Experience
Robin Robison
COO
Chris Stamper
SVP, Strategy, Trans. & Bus. Dev.
WHO SHOULD ATTEND?
This exclusive event is reserved for B2C businesses who are interested in utilizing interactive technologies to enhance the customer experience. This includes:
- Retailers
- Restaurants
- Banks / Credit Unions
- Hotels / Resorts
- Public Transportation
- Hospitals / Healthcare Facilities
- Colleges / Universities
- Entertainment Venues
- Government Agencies
SPONSORS & PARTNERS
PLATINUM SPONSORS
GOLD SPONSORS
