ICX Summit / BCX Summit Advisory Council

The Advisory Council for the jointly-held Interactive Customer Experience (ICX) Summit and Bank Customer Experience (BCX) Summit provides guidance for the event and helps craft its agenda, including session topics and speakers.

Members of the Advisory Council include:

  • Lindsey Ogan, CMO, Stride Bank
  • Ling Xu, SVP and director of retail banking, Flushing Bank
  • Matt Snow, head of cash and ATM operations, Regions Bank
  • Shelly Chandler, founder, EvolveCX Consulting
  • David Kepron, owner/principal, Retail (r)Evolution
  • Glen Ryniewski, director, Soaring Strategies
  • Julie Wade, senior director of marketing, Taziki’s Mediterranean Cafe
  • Luke Wilwerding, senior director, North American Sales, Elo Touch Solutions
  • Amber Gadsby