Breakfast Briefing / Wednesday / September 11, 2024 / 8:30 AM

5 Bite-Sized Steps to Customer Support Efficiency

Ready to revolutionize your customer service? In this 10-minute session, we'll present a proven 5-step roadmap for successful CX transformation with AI. We will discuss the common obstacles innovative teams face and the options that exist to resolve them in order to realize improved efficiency, reduced costs, and high customer satisfaction.


PRESENTER

Jay Tchakarov | CEO | Allganize
Jay Tchakarov, CEO of Allganize Inc., brings over 15 years of leadership experience in enterprise tech go-to-market and operations. Jay was a COO at Velostics and VP of Product and Marketing at HighRadius, helping transform them into industry leaders. Under his leadership, Allganize continues to lead the innovation in generative and RAG AI and Large Language Model (LLM) operations, supporting over 220 enterprises worldwide, including over 20 banks and financial institutions. Jay's expertise in optimizing businesses through AI provides him with a unique perspective on the high-impact potential of Generative AI in finance geared toward streamlining and enhancing business support processes and service delivery.
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