The Employee CX: How Technology, Training & Culture Can Create a Winning Combination
Tech-savvy customers expect a seamless experience, no matter how they interact with your company. That means your employees need to be equipped with the tools and training they need to deliver that experience.
In this panel discussion, we'll explore the importance of investing in technology to help train and communicate with your team, as well as the impact that company culture can have on customer experience.
Our panelists will share their insights on how to create a tech-savvy customer experience that your employees can deliver with confidence.