Keynote Session / Tuesday / September 10, 2024 / 4:45 PM

The Future of Retail: Emerging Technologies Revolutionizing the Shopping Experience

Emerging technologies are revolutionizing the retail landscape by transforming how businesses engage with customers and streamline operations. Artificial intelligence is enabling personalized shopping experiences through tailored recommendations and dynamic pricing, while augmented reality allows customers to virtually try on products or visualize items in their homes. Blockchain technology enhances supply chain transparency and security, ensuring product authenticity. These innovations are creating a seamless omnichannel experience, blending online and offline shopping into a cohesive customer journey, and redefining the future of retail.


KEYNOTE SPEAKER

Steven King | CEO | Blue Sky Robotics
Steven King is the Distinguished Professor of Innovation and Emerging Technologies at The University of North Carolina at Chapel Hill, holding a joint appointment with the Hussman School of Journalism and Media and Kenan-Flagler Business School. He combines computer science concepts, human-centered design and storytelling to create new ways to present information through emerging technologies such as virtual and augmented reality, artificial intelligence, and other interactive media forms. Steven is the CEO of Blue Sky Robotics, which leverages computer vision and robotics to solve difficult problems in the supply chain, manufacturing, and hospitality industries.