General Session / Tuesday / September 10, 2024 / 1:15 PM

Delivering an Exceptional Online Experience

Whether consumers are buying groceries, browsing for shoes, ordering dinner or checking their bank balances they want one thing: an exceptional seamless experience.

In this panel, e-commerce experts and online retail leaders will share insight on best practices touching on a wide range of do's and dont's.


PANELISTS

Gary Garofalo | CEO | LoudCrowd
Gary Garofalo is the Founder and CEO of LoudCrowd, a social commerce platform that helps brands create shoppable creator storefronts on their eCommerce site. LoudCrowd works with many of the largest brands in the world like SONY, Wayfair, Kohls, Steve Madden and LOFT to allow their creators to build their own shoppable content directly on the eCommerce site, creating high converting experiences for both their referral traffic and the site's organic traffic. Prior to LoudCrowd, Gary founded an analytics company serving Higher Education Institutions, as well as provided strategy consulting for Fortune 500 companies with a focus on analytics. He lives in Austin, TX.
Tarun Jain | Senior Vice President, eCommerce & Omnichannel | Walmart
Tarun Jain is an accomplished product management leader with over two decades of experience shaping products that have significantly impacted millions of users globally. He joined Walmart in July 2023 as Senior Vice President of Product Management leading e-commerce and omni-channel product strategies. Prior to joining Walmart, he held leadership roles at some of the world's most renowned tech companies including Wish, Google, Flipkart, and Twitter. During his tenure at these organizations, he was instrumental in launching and managing a host of innovative products in various domains such as commerce, search, ads, and media. Jain frequently shares his insights and knowledge on topics like team dynamics, organizational culture, and technology trends, demonstrating his passion for learning and collaboration. His diverse portfolio and proven leadership abilities make him an invaluable asset in the product management space and beyond.
Glenn Kurban | Lead Partner for US Data & Analytics | Capco
Glenn Kurban is a lead Partner for US Data & Analytics (D&A) at the Financial Services consulting firm Capco. He is a senior business leader with 30 years of experience in data, technology and operational leadership across a full-spectrum of capability areas from Strategy through Enterprise Analytics and everything in-between. Prior to Capco, Glenn served as a Global Head of Data role for the world’s largest HR & Staffing organization. At Capco, Glenn is deeply entrenched in helping FSI clients benefit from enriched, protected and marketable data that serve to drive revenue and customer trust and engagement.