Elevate the Customer Experience

Two Events One Goal – Elevate the Customer Experience! In 2019, the Interactive Customer Experience (ICX) Summit and CONNECT: The Mobile CX Summit will be brought together to give brands [...]

How digital signage helped a Swedish luxury retailer elevate customer experience

Retailers are increasingly using digital signage as they recognize its benefits for improving the customer experience. Some older brands are also beginning to adopt digital signage as they [...]

9 off-the-radar retail predictions for 2019

So much of retail is a gimmick. Just ask 2018. Massive sums are invested in immersive experiences that quickly lose their spark and in digital features that fail to make the experience easier. So [...]

10 tips for designing commerce experiences for the majority

Though I live in a small town in Wisconsin, I spend my working days traveling or in cyberspace with with colleagues, partners and customers from around the world. The Wall Street Journal recently [...]

CONNECT 2017 Agenda

CONNECT 2018 Agenda

CONNECT: Speakers – 2015

CONNECT: Speakers – 2016

CONNECT: Speakers – 2018

CONNECT: Speakers – 2017