KEYNOTE SESSION / WEDNESDAY / JUNE 5, 2019 / 8:00 AM
Defining Today’s Customer
Ryan will dive into and define today’s retail customer ranging from the mercurial Gen Z to the dependable Baby Boomer. How is today’s customer spending the money in their purse and wallet? Where is that customer spending their time? What tactics can be used to intrigue those customers? Take a journey through today’s ever changing customer in a world filled with direct to consumer brands, ecommerce and the Google/Facebook duopoly.
Ryan Craver | CEO | Commerce Canal
Ryan Craver’s natural fascination with the intersection of retail and technology has led to a career of inspiring and leading brands to be on the forefront of the evolving “connected retail” environment. Ryan is the Founder and CEO of Commerce Canal, a retail advisory firm driving $100 million in annual retail sales for some of the world’s largest brands in apparel, footwear, jewelry, and industrial equipment. Brands include New Balance, Hanes, LEGO, Alexis Bittar, Logitech, NFL and NBA. Prior to his current roles, Ryan was in charge of the core department store strategy at Lord & Taylor / Hudson’s Bay Company / Saks and was a senior leader at Accenture, driving growth and profit improvement across multiple clients, including Virgin Media, FedEx and Best Buy.
Ken Hosac | VP, Business Development | Cradlepoint
Ken has 25 years of experience in marketing, sales, R&D and manufacturing. At Cradlepoint, Ken is responsible for driving strategic industry partnerships to accelerate the company’s market growth and leadership. As part of the leadership team since 2009, Ken has helped drive Cradlepoint’s growth and development through roles in strategic planning, product management, solution strategy and thought leadership. Ken frequently represents the company at industry conferences and events, and served on the original Advisory Board for the IoT/M2M Evolution Magazine. Ken holds a B.S. degree in Electrical Engineering and an M.S. degree in Manufacturing Engineering, both from Stanford University.